Dual AccreditedCARF International·The Joint Commission·ASAM Level 3.7
BACK TO MOUNTAINSIDE NYC

ADMISSIONS

Your first step starts here.

Beginning treatment is a significant decision. Our admissions process is designed to be clear, confidential, and free of pressure — so you can focus on what matters.

SPEAK WITH ADMISSIONS DIRECTLY

212 492 8088
Available Monday – Friday, 8am – 8pm ET
Strictly confidential · HIPAA protected
No obligation · No pressure

PREFER TO WRITE?

[email protected]
24-HOUR RESPONSE COMMITMENT
Submit your inquiry before 5pm and receive a same-day response from our admissions team.

THE PROCESS

What to expect

01

Reach out

Call us at 212 492 8088 or submit the form below. A member of our admissions team will respond within 24 hours — often the same day.

02

Clinical assessment

A licensed clinician conducts a confidential, no-obligation assessment to understand your history, goals, and the right level of care. This takes approximately 60 minutes.

03

Insurance verification

Our team verifies your benefits and provides a clear breakdown of what is covered before you make any commitment. No surprises.

04

Care plan & start date

We build a personalized care plan and schedule your first session. Most clients begin within 3–5 business days of their assessment.

INSURANCE NAVIGATOR

Understand your coverage before you commit.

Most insurance plans cover a significant portion of outpatient treatment. Our team verifies your benefits directly with your insurer and provides a clear, written breakdown before your first session.

We accept Aetna, Cigna, United Healthcare, BlueCross BlueShield, and most major plans

Benefits verified within one business day

Clear out-of-pocket cost estimate provided upfront — no surprises

Self-pay and sliding scale options available for those without coverage

PREFER TO SPEAK WITH SOMEONE?

212 492 8088

Mon – Fri · 8am – 8pm ET

STEP 1 OF 4

25% COMPLETE

Who is your insurance provider?

We accept most major insurance plans. Select yours to begin the verification process.

LOCATION

243 West 18th Street
Chelsea, Manhattan
New York, NY 10011

HOURS

Monday – Friday
8:00 AM – 8:00 PM ET
Admissions line

CRISIS LINE

If you or someone you know is in immediate danger, call:

988

Suicide & Crisis Lifeline · 24/7

FREQUENTLY ASKED

Common questions